Refund policy

All sales are final. Linda Richards does not accept returns, exchanges, or cancellations.

Inspection Window Please inspect your order immediately upon delivery. All claims for damaged, defective, or incorrect items must be submitted within 24 hours of receipt. To file a claim, contact us at info@lindarichards.com with your order number and photographs of the issue. Claims submitted after 24 hours cannot be accepted.

Damages & Discrepancies If your shipment arrives damaged, defective, or with incorrect items, notify us within the 48-hour window so we can evaluate and resolve the issue. Please retain all original packaging until your claim is resolved- info@lindarichards.com

Approved Claims Once a claim is received and reviewed, we will advise on resolution. Approved claims may be remedied by replacement or credit at our discretion. Merchandise may not be returned without prior written authorization from Linda Richards; unauthorized returns will not be accepted.

Final Sale All merchandise is sold final sale. We do not accept returns or exchanges for any reason outside of the inspection-and-claims process described above. Sale items and gift cards are non-returnable.

Questions? Contact us at info@lindarichards.com.